Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Conmax Resources Sdn. Bhd.

Attn: Warehouse Dept - Returns

RMA #

Lot 343-1, Jalan Pengerang, Sungai Rengit,

Daerah Kota Tinggi,

Pengerang, Johor 81600

Malaysia.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a track-able method to mail your return. Conmax Resources will not be responsible for any parcels/documents that is lost during transit. 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14)days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

The following items cannot be returned:

     ●     consumable items

     ●     perishable items - liquids items etc.

     ●     items with expiry date

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

     ●     A 5% restocking fee will be charged for all returns.

     ●     Sale items are FINAL SALE and cannot be returned.     

     ●     Goods that are returned has to be in new condition and unused. For returns that has been used/damaged/soiled will be declined for returns.

If you have any questions concerning our return policy, please contact us at: